Privacy Policy


Effective Date: April 10, 2025

At Uptotes, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and share your information when you use our services—whether you're booking storage, contacting us, or visiting our website.

1. Information We Collect

We collect the following types of information:


Personal Information

  • Name

  • Email address

  • Phone number

  • Pickup/drop-off addresses

  • Payment information (processed securely via third-party providers)


Service Information

  • Inventory details (items stored, labels, photos, pickup/drop-off dates)

  • Communication preferences

  • Customer support interactions


Technical Data

  • IP address

  • Device type and browser

  • Website activity (via cookies and analytics)


2. How We Use Your Information


We use your information to:


  • Schedule pickups and deliveries

  • Communicate about your bookings or stored items

  • Process payments securely

  • Improve our services and website functionality

  • Send you service updates, promotions, or reminders (you may opt out anytime)


3. Sharing Your Information


We do not sell your personal data.

We may share information with:

  • Service providers

  • (e.g., payment processors, cloud storage, customer service tools)

  • Legal authorities

  • when required by law

  • Delivery staff

  • to fulfill pickups and returns

All partners are required to respect your data and only use it as needed to perform their services.


4. How We Store and Protect Your Information


  • All data is stored on secure servers with encryption.

  • Payment data is never stored on our servers and is handled by PCI-compliant platforms like Stripe.

  • Access to data is restricted to authorized personnel only.

  • We retain your data only as long as necessary to provide our services and fulfill legal obligations.


5. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Update or delete your personal information

  • Opt out of marketing communications


To make a request, email us at [email protected]

.

6. Cookies and Tracking

We use cookies to understand website usage and improve your experience. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the effective date updated.

8. Contact Us


Have questions? Email us at [email protected] or call/text (929) 298-3579

Uptotes is registered as Critical Mass Events, LLC dba Uptotes. Jason Littrell is the owner located at 97 Pitt st. NYC, 10002

© Copyright 2025. Uptotes -- Storage on Demand. All Rights Reserved.